Client
A rapidly growing e-commerce platform handling thousands of orders daily.
Challenge
The client struggled with inefficient logistics management, leading to delayed deliveries and higher operational costs.
Solution
- AIOps Integration: Enabled predictive analytics to optimize delivery routes and monitor order statuses in real time.
- Workflow Automation: Automated order tracking, warehouse management, and shipment updates.
- BizOps Alignment: Designed a dashboard that consolidated logistics data for better decision-making.
Results
- Reduced delivery times by 20% with optimized routes.
- Saved $500,000 annually in operational costs.
- Improved customer satisfaction with 98% on-time deliveries.
